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Figges Marsh Dental in Mitcham

Figges Marsh Dental 9 Streatham Road Mitcham Surrey CR4 2AD

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Figges Marsh Dental complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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Testimonials

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Figges Marsh Dental Surgery is an excellent Dental Practice with a great team from the amazing and welcoming Reception Team, to the amazing Doctors,...

J. Aguoru

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Testimonials

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Lovely dentists and staff. I have been with this dentist company for over 30 years. Very kind and helpful, especially during closures. Soon as they op...

P. Willat

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Testimonials

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Dr Ameeka was calm, very thorough and excellent at communicating everything during my visit. Taking the time to go through my X-rays with me was a nic...

J. Hallett

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I have never met a Dentist like Sophia. She was very open, honest and explained everything to me that I needed from start to finish. If there is anyth...

K. Pabari

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We attended today with our 2 young children and the dentist, Ameeka, was very professional and kind. She explained everything brilliantly to the child...

B. Karia

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The best dentist I've used. I moved house a few years ago and decided to use an alternative dentist but had to come back and glad I did. I've been in...

G. Lindsay

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Testimonials

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At the beginning of July, whilst visiting my dad, part of my tooth fell out. The practice made me an appointment and saw me very quickly. Ameeka was s...

S. Capel

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Testimonials

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Was a very nervous and scared patient, who had never had an injection without sedation. Figges Marsh dental team are fantastic they put me at ease an...

V. Snelling

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Amazing and considerate members of staff. They genuinely want the best for your dental health, teaching you how you can improve your dental hygiene an...

K. Tan

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I made an emergency appointment today I got it within during this pandemic I am very happy with Dentist Ameeka and Maria and with her team very helpf...

M. Haulkory

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Testimonials

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Great staff everybody is very polite and they always have a smile on their face. I would also like to give a big thank you to Ameeka. She was absolute...

J. Jah

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Testimonials

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My tooth broke a couple of weeks ago and started to give me pain. I phone my normal dentist and spoke to the receptionist, who told me they were fully...

D. Evans

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Testimonials

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I recently attended for my routine appointment at this dental surgery. The reception staff are polite, helpful and professional which is always a plus...

L. Kinlocke

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Since I've been training, I had a remarkable chance to see an inside out of the practice and to get to know the each and everyone as well as meet many...

Z. Ilona

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I have been treated at this surgery for many years now and I must say that it is much improved since it was taken over by new management. The surgery...

B. Bernard

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